Repairs for AMC Cookware

Our cookware is covered by a lifetime guarantee, so faulty material or workmanship is replaced free of charge. However the guarantee only applies to our cookware. For our full guarantee, please view this page. Or this list below gives you an overview:

The following is included under our guarantee:

• A lifetime guarantee on all cookware - this means there is no time limit.
• The finest surgical stainless steel is used.
• All materials are rust proof.
• Faulty material or workmanship is replaced free of charge.

Excluded under the guarantee:

• Damage - for example, dropping a unit or forgetting it on a hot stove for a long time.
• Not following the Use & Care instructions.

The guarantee also excludes some parts which will get worn such as:

• Visiotherms®.
• Electrical components like probes or elements.
• Moving parts or bakelite or nylon components like the Speedcooker handle, Urn Tap, and our previous range of bakelite handles.

Our guarantee on other items:

• The Flux, Kettle, Braai, Edge Knives and Steak Knives are covered for 1 year.
• Impression cutlery is covered for 10 years.
• Handles, Visiotherms® and Electric probe are covered for 2 years.
• The Speedcooker sealing ring is covered for 1 year.

If your AMC Flux is not working and it’s not under the 1 year guarantee, it can be repaired at a fee of R586. Please hand your Flux in at your nearest AMC Consultant Support Centre or contact Customer Service for support regarding this.